Refund Policy
Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrshl.shop.
As applied to this U.S. store at bydrshl.shop, within our service framework, in practical terms, the following terms describe how our store handles your order and requests.
Return Condition
Within the customer process available at bydrshl.shop, within our service framework, for customers using this store, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.
30-Day Returns and Exchanges
Within our service framework, when using our services, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrshl.shop before sending an item back so we can authorize the return and provide instructions.
Refund Timing
For customers using bydrshl.shop, within our service framework, for clarity, after an approved return is received and inspected, the refund is issued to the original payment method within 10 business days. Your bank or card provider may require additional posting time.
Cancellations
For activity connected with bydrshl.shop, within our service framework, as part of our service approach, you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.
Within our service framework, for transparency, email: Support@bydrshl.shop
Phone: (318) 818-3810
Address: 40 Gage St, Augusta, Maine, 04330, US
Return Shipping
Under the customer commitments stated at bydrshl.shop, within our service framework, for day-to-day ordering, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 40 Gage St, Augusta, Maine, 04330, US. Do not send a return until instructions are issued.